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Discover your TD Cash Back Visa* Card
To save or print a copy of this guide, download the PDF Welcome Guide.
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Getting Started
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Cash Back Dollars
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Insurance
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Convenience
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Card Security
Welcome to your new TD Cash Back Visa* Card
Quick steps to getting started and making the most of your Card
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Register for EasyWeb Online Banking to access and manage your Account online and sign up for online statements or, if you prefer to bank by phone, call EasyLine telephone banking at 1-866-222-3456.
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Visit My TD Rewards in the TD app or in EasyWeb to manage your Cash Back Dollars and discover loyalty perks.
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Learn how to add your Card to Apple Pay15, Google PayTM,15 or Samsung Pay15 to make convenient, everyday payments with just a tap of your phone.
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Update your Card as the Primary Card on your favorite retail apps like auto-reloads, food delivery and transportation to earn Cash Back Dollars on these purchases.
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Set up regularly recurring bill payments on your Account through participating merchants to save time and avoid late fees with bills paid automatically on their due dates. Plus, earn 1% in Cash Back Dollars for every $1 in regularly recurring bill payments set up on your Account.2
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Download the TD app to view your Credit Card Account almost anywhere. Plus, you can bank at home, or on the go. Learn more.
Your Cash Back Dollars
With your TD Cash Back Visa* Card, you earn Cash Back Dollars with every Purchase and you can redeem your Cash Back Dollars how and when you want.
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Your Cash Back Dollars never expire as long as your account is open and in good standing
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Earn 50% more Stars at participating Starbucks® stores. Conditions apply. Learn more at td.com/starbucksoffer
How to redeem your Cash Back Dollars
You can redeem4 your Cash Back Dollars to pay down your Account Balance. You can do this at any time during the year (min. $25) or set up your Account to do this annually each January with no minimum required. You can manage your redemption preference at TDRewards.com.
Ways to manage your Cash Back Dollars
Explore TDRewards.com
Register today at TDRewards.com to take advantage of what your Cash Back Dollars have to offer you! At TDRewards.com, you can:
- Check your Cash Back Dollars balance
- Manage how and when you redeem your Cash Back Dollars
- Track the Cash Back Dollars you have earned
- Sign up to receive special communication emails
Earn more Cash Back Dollars
Add up to three Additional Cardholders (no Annual Fee) and earn Cash Back Dollars every time they use their Cards to make Purchases. Add Additional Cardholders with no credit approval required.5
Explore the insurance coverage included with your TD Cash Back Visa* Card
Shop confidently with Purchase Security and Extended Warranty Protection6, and learn about optional TD travel insurance coverages.
Purchase Security and Extended Warranty Protection
You automatically have access to Purchase Security and Extended Warranty Protection,6 which includes coverage for most eligible new items you’ve purchased with your Card:
- Repair, replacement, or reimbursement should eligible items be lost, stolen or damaged within 90 days of purchase
- Double your warranty, up to 12 additional months, if the eligible item came with a manufacturer's warranty valid in Canada
Enhance your TD Cash Back Visa* Card with optional benefits
Travel Medical Insurance7
When you're travelling, the last thing you want to worry about is your emergency medical coverage. As a TD Cash Back Visa* Cardholder, you have the option to purchase TD Travel Medical Insurance. You'll enjoy:
- Comprehensive emergency medical coverage up to $5 Million, if eligible, for when you are travelling outside of your province or territory, whether internationally or within Canada
- No out-of-pocket costs for eligible emergency medical expenses
- 24/7 emergency medical assistance
Trip Cancellation and Trip Interruption Insurance8
With Trip Cancellation and Trip Interruption Insurance, if due to a covered cause such as an illness, injury, and more:
- You need to cancel your trip, we'll help you recover your trip expense
- You need to return home early, we'll cover the cost of your eligible return transportation
For information about Travel Medical Insurance, or Trip Cancellation and Trip Interruption Insurance, and how to enroll, click here or call 1-800-293-4941.
Optional Payment Protection Plan is designed to help pay down the outstanding balance on your TD Cash Back Visa* Card in the event of your Job Loss, Total Disability, or loss of Life.
To learn more about optional Payment Protection Plan or to enroll, call 1-866-315-9069 or visit td.com/BP
Enjoy the convenience of your TD Cash Back Visa* Card
Discover all the features that make using your Card more convenient every day, from simplifying making purchases, to assistance if you lose your Card.
Get the help you need with optional TD Auto Club Membership
With optional Deluxe or Standard TD Auto Club Membership10, you and your family will know that in the event of a road emergency, help is just a phone call away.
Save with Avis Rent a Car and Budget Rent a Car
- Avis: You can reserve your Avis car rental by visiting avis.com/tdcreditcards. Quote Avis Worldwide Discount (AWD) #C078400 at time of reservation and charge the full rental to your TD Cash Back Visa* Card
- Budget: You can reserve your Budget car rental by visiting budget.com/tdcreditcards. Quote Budget Customer Discount (BCD) #A331700 at time of reservation and charge the full rental to your TD Cash Back Visa* Card
Help and assistance
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If your TD Credit Card is damaged or not working, you can request a replacement card online through EasyWeb, through the TD app using your mobile device, or by phone at 1-800-983-8472.
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If your TD Credit Card has been lost or stolen, you must immediately report this to us by phone at: 1-800-983-8472.
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Fast, reliable access to cash. You can ask for an emergency Cash Advance of up to $500 in emergency funds (subject to your available credit limit), at over one million ATMs worldwide, at all TD Canada Trust branches and at select financial institutions around the world.
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Getting information when you need it. The TD Credit Card Contact Centre can help you with important information, such as the location of the nearest Visa member office for Cash Advances or contact numbers for embassies and consulates.
Ways to Pay
Mobile Wallets are accepted by many shops, restaurants, and retailers, making it a convenient and easy way to pay for everyday purchases with just a tap of your phone15.
Contactless payments are a secure way to pay for small-dollar purchases at participating retailers. It’s faster and more convenient than cash – and your Card never leaves your hand.
Online buying is evolving so you can pay with fewer clicks. Paying online with your TD Visa card is easy, smart, and secure. Just click to pay with your TD Visa when you see the Click to Pay icon where Visa is accepted
The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.
Manage your Account, your way
Balance Transfers
Consider consolidating any higher-rate non-TD credit card balances you may have to your TD Cash Back Visa* Card Account through a Balance Transfer13.
By transferring your balances you can more easily keep track of your expenses with one monthly payment. Talk to us about the convenience and potential interest savings of consolidating your balances to your TD Cash Back Visa* Account.
For more information, visit us at your nearest TD Canada Trust branch or call 1-800-983-8472.
Explore your TD Cash Back Visa* Card security and protection
Protecting the security of your Card should always be a priority. That’s why your TD Cash Back Visa* Card comes with features that help protect you when you shop online and in-person.
Security Features
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Shop online and in person securely with Visa Zero Liability and be protected in the event that unauthorized transactions are made on your Card. See your Cardholder Agreement for complete information on unauthorized transactions and your responsibilities including your responsibility to protect your PIN.
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Shop with confidence with chip & PIN technology. Chip and PIN technology provides an added level of security through the use of a Personal Identification Number (PIN).
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Lock or unlock your Card. Feel more confident if you misplace your credit card by locking your Card in the TD app. When locked, pre-authorized payments and ATM transactions will still go through, credit card payments will still be accepted, and you can make transfers. If you find your Card, it’s just as easy to unlock it.
Personal Identification Number (PIN) Security Tips
- Choose a PIN you can remember that's difficult to guess. Don't use a phone number or birthday.
- Never write down your PIN.
- Protect your PIN and use your hand or body to shield the keypad when you enter your PIN.
- Never let anyone else know or use your PIN or use your Card.
- Make transactions only when and where you feel secure. If in doubt, don’t use your Card.
Reset your PIN easily and conveniently at a TD Canada Trust Branch or 24/7 at any TD Green Machine (ATM).
Fraud Protection (24-hour)
Our protection measures help protect you from credit card fraud. In the event that we detect unusual activity relating to your Account:
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You may receive a phone call from a TD Credit Card Customer Service Representative asking you to confirm that you, or an Additional Cardholder, performed a transaction on your TD Cash Back Visa* Card or Account.
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During a transaction, a merchant may receive an electronic message requesting that they contact the TD Credit Card Contact Centre and allow you to speak with one of our Customer Service Representatives.
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Your Card may be temporarily blocked until we can contact you for verification.
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You can now automatically receive TD Fraud Alerts on your mobile phone any time we suspect suspicious activity on your TD Cash Back Visa* Card, or on any Additional Cardholder's Card on your Account. Learn more.