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Discover your TD® Aeroplan® Visa Platinum* Credit Card
To save or print a copy download the PDF welcome guide.
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Getting Started
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Earning Aeroplan points
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Redeeming Aeroplan points
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Insurance
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Convenience
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Card Security
Welcome to your new TD® Aeroplan® Visa Platinum Card
Quick steps for getting started and making the most of your Card:
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Register for EasyWeb Online Banking or download the TD app to access and manage your Account online and sign up for online statements or, if you prefer to bank by phone, call EasyLine telephone banking at 1-866-222-3456.
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If you have not done so already, complete your Aeroplan profile to check your points balance, review transactions and manage your rewards, all in one convenient place!
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Set up regularly recurring bill payments on your Account through participating merchants to save time and avoid late fees, with bills paid automatically on their due dates. Plus, earn 1 point for every $1.50 on regularly recurring bill payments set up on your Account.
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You can add your Card as the Primary Card on your favourite retail apps, like food delivery and transportation apps. Earn points on Purchases made through those apps on your phone1.
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Learn how to add your Card to Apple Pay22 if you have an iPhone, to make convenient, everyday payments with just a tap of your device.
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Learn how to add your Card to Google PayTM,22 if you have an Android phone to make convenient, everyday purchases with just a tap of your device.
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Learn how to add your Card to Samsung Pay22 if you have a Samsung Galaxy phone to make convenient, everyday purchases with just a tap of your device.
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Download the TD app to view your Credit Card Account almost anywhere. Plus, you can bank at home, or on the go.
Earn points on every eligible purchase
Earn points faster with your TD® Aeroplan® Visa Platinum Card:
- Earn 1 point3 for every $1 you charge to your Card on eligible gas, grocery and Air Canada® purchases.
- Earn 1 point3 for every $1.5 you charge to your Card on all other eligible purchases.
- Earn points twice4 when you pay with your Card and provide your Aeroplan membership number at over 150 Aeroplan partner brands and at 170+ online retailers via the Aeroplan eStore .
Remember, your points will not expire so long as you are the Primary Cardholder of a TD® Aeroplan® Visa Platinum Card.
Ways to earn points faster
Redeem your points for travel and for so much more
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Every seat, every flight, no restrictions
Every Air Canada seat available to buy for cash is also available for points – no restrictions, no blackout periods.
Receive access to preferred pricing6 on flight rewards. As a Primary Cardholder, you can often book flight rewards for fewer points. -
Use Aeroplan points for more than flights
Redeem your points across your trip, from hotel rooms to car rentals. -
Use Aeroplan points for life’s necessities
Aeroplan isn’t just about travel. Use your points for merchandise, experiences and gift certificates.
See more places - Where could your Aeroplan points take you?
Choose flights to 200+ destinations with Air Canada®, and to over 1,300, together with 30+ airline partners.7
Plan your future reward travel by using Aeroplan's Points Predictor Tool. Check your preferred itinerary, and the tool will show you the range of points you’ll likely need to redeem for that flight reward.
And don't forget - as a Primary Cardholder with a TD® Aeroplan® Visa Platinum Card you'll have opportunities to redeem for fewer points when you log in to aircanada.com.
Redeem more flexibly with Points + Cash
You have the flexibility to pay for part of your trip with points and use your TD® Aeroplan® Visa Platinum Card to pay for the rest (and earn points, too).
Explore the insurance coverages included with your TD® Aeroplan® Visa Platinum* Card
Wherever you’re headed on your next trip, travel prepared knowing you have an extensive suite of travel insurance. Learn about what travel insurance benefits are available on your TD® Aeroplan® Visa Platinum* Card with our Credit Card Travel Insurance Verification Tool.
Insurance included on your TD® Aeroplan® Visa Platinum Card
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Delayed and Lost Baggage Insurance8
If your baggage is delayed for over 6 hours, each insured person on your trip has coverage up to $1,000 for the purchase of essentials, such as clothing and toiletries. Coverage is also provided if your baggage is lost by a common carrier. When you use your Card and/or Aeroplan points to pay for at least 75% of the cost of the tickets, each insured person has coverage up to a maximum of $1,000 per trip. -
Flight/Trip Delay Insurance8
If your trip is delayed for over 4 hours, you have coverage for up to $500 for reasonable and eligible hotel, motel or restaurant expenses when you use your Card and/or Aeroplan points to pay for at least 75% of the cost of your transportation. -
Common Carrier Travel Accident Insurance9
You, your spouse and dependent children are eligible for up to $500,000 in coverage for covered losses while travelling on a common carrier (for example, a bus, ferry, plane or train) whenever you charge the full cost of the transportation to your Card and/or Aeroplan points. -
Hotel/Motel Burglary Insurance10
When you stay at a hotel/motel within Canada or the United States and use your Card and/or Aeroplan points to cover at least 75% of the total cost of your stay, you will receive up to $2,500 coverage per occurrence for most personal items stolen from your hotel/motel room belonging to the Cardholder on the Account and eligible family members travelling with the Cardholder.
Mobile Device Insurance10
Get mobile device protection of up to $1,000 in the event of loss, theft, accidental damage or mechanical breakdown for eligible mobile devices when you use your Card to pay all of your monthly mobile bill payments and any upfront costs or charge at least 75% of the purchase price when paying the full cost of your new mobile device up front.
Auto Rental Collision/Loss Damage Insurance11
Use your Card and/or Aeroplan points to pay for the full cost of an eligible car rental and decline the rental agency’s Collision Damage Waiver (CDW) to get coverage at no additional cost for up to 48 consecutive days. Please note, some rental agencies may require you to buy the CDW coverage from them. It is important to contact the rental agency before reserving a car to verify their policies.
Purchase Security and Extended Warranty Protection12
You automatically have access to Purchase Security and Extended Warranty Protection, which includes coverage for eligible items you’ve purchased with your Card:
- Get repair, replacement, or reimbursement for your purchases should eligible items be stolen or damaged within 90 days of purchase
- Double your warranty for up to 12 additional months if the eligible item came with a manufacturer’s warranty valid in Canada.
Enhance your TD® Aeroplan® Visa Platinum Card with optional insurance benefits
For information about Travel Medical Insurance, Trip Cancellation and Trip Interruption Insurance, or how to enroll, visit us or call 1-866-374-1129.
Be prepared with optional TD Credit Card Payment Protection Plan15
Optional TD Credit Card Payment Protection Plan insurance products are designed to help you deal with your TD® Credit Card payment obligations in the event of a covered Job Loss, Total Disability or loss of Life.
To learn more about optional TD Credit Card Payment Protection Plan products or to enroll, call 1-800-294-8602.
Enjoy the convenience of your TD® Aeroplan® Visa Platinum Card
There are many benefits that come with your TD® Aeroplan® Visa Platinum Card to make travel more convenient and provide you help and assistance.
Apply for optional TD Auto Club Membership
With optional Deluxe or Standard TD Auto Club Membership16, you and your family will enjoy peace of mind knowing that in the event of a road emergency, help is just a phone call away. For information and to enroll, call 1-800-245-0297.
Save with Avis Rent a Car and Budget Rent a Car
- Avis: Reserve your Avis car rental. Quote Avis Worldwide Discount (AWD) #C078400 at time of reservation and charge the full rental to your TD® Aeroplan® Visa Platinum Card.
- Budget: Reserve your Budget car rental. Quote Budget Customer Discount (BCD) #A331700 at time of reservation and charge the full rental to your TD® Aeroplan® Visa Platinum Card.
Help and assistance
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If your TD Credit Card is damaged or not working, you can request a replacement card online through EasyWeb, through the TD app using your mobile device, or by phone at 1-800-983-8472.
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If your TD Credit Card has been lost or stolen, you must immediately report this to us by phone at: 1-800-983-8472. You can also temporarily lock or block your card using the TD app.
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Fast, reliable access to cash.
You can access a Cash Advance19 at over one million ATMs worldwide, at all TD branches and at select financial institutions around the world. -
Getting information when you need it.
The TD Credit Card Contact Centre can help you with important information, such as the location of the nearest Visa member office for Cash Advances or contact numbers for embassies and consulates.
Ways to pay
Mobile Wallets are accepted by many shops, restaurants, and retailers, making it a convenient and easy way to pay for everyday purchases with just a tap of your phone22.
Contactless payments are a secure, convenient way to pay for small-dollar purchases at participating retailers. It’s faster and more convenient than cash – and your Card never leaves your hand.
Online buying is evolving so you can pay with fewer clicks. Paying online with your TD Visa card is easy, smart, and secure. Just click to pay with your TD Visa when you see the Click to Pay icon where Visa is accepted.
The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.
Manage your Account, your way
Emergency Travel Assistance Services20
Help is just a call away with toll-free access to help in the event of a personal emergency while travelling. Emergency Travel Assistance Services can help you with:
- Translation services in the event of an emergency situation
- Lost document and ticket replacement
- Emergency Cash Transfer in the event of a theft, loss or emergency – our Administrator can assist you to obtain a Cash Advance which will be charged to your Account
In Canada and U.S., call 1-866-374-1129. In other countries, call collect 416-977-4425.
Explore your TD® Aeroplan® Visa Platinum Card security features and protection
Protecting the security of your Card should always be a priority. That’s why your TD® Aeroplan® Visa Platinum Card comes with features that help protect you when you shop online and in person.
Security Features
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Shop online and in person securely with Visa Zero Liability and be protected in the event that unauthorized transactions are made on your Card. See your Cardholder Agreement for complete information on unauthorized transactions and your responsibilities including your responsibility to protect your PIN.
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Shop with confidence with chip & PIN technology. Chip and PIN technology provides an added level of security through the use of a Personal Identification Number (PIN).
Personal Identification Number (PIN) Security Tips
- Choose a PIN you can remember that's difficult to guess. Don't use a phone number or birthday.
- Never write down your PIN.
- Protect your PIN and use your hand or body to shield the keypad when you enter your PIN.
- Never let anyone else know or use your PIN or use your Card.
- Make transactions only when and where you feel secure. If in doubt, don’t use your Card.
Reset your PIN easily and conveniently at a TD Branch or 24/7 at any TD Green Machine (ATM).
Fraud Protection (24 hours)
Our enhanced protection measures are part of an industry-wide effort to protect you from the inconvenience of Credit Card fraud. In the event that our advanced fraud prevention system detects unusual activity relating to your Account:
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You may receive a phone call from a TD Credit Card Customer Service Representative asking you to confirm that you, or an Additional Cardholder, performed a transaction on your TD Credit Card Account.
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During a transaction, a merchant may receive an electronic message requesting that they contact the TD Credit Card Contact Centre and allow you to speak with one of our Customer Service Representatives.
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Your Card may be temporarily blocked until we can contact you for verification.
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You can automatically receive TD Fraud Alerts to your mobile phone any time we suspect suspicious activity on your TD® Aeroplan® Visa Platinum Card. Learn more
Questions about fraud protection?
If you have any questions about fraud protection, please do not hesitate to call our Loss Prevention Centre immediately and speak to one of our customer service representatives, 24 hours a day, seven days a week.
- In Canada and the U.S., call toll-free: 1-888-347-3261
- Outside Canada and the U.S., call collect: 416-308-3763