Ways to protect yourself from common frauds and scams

While we make every effort to secure your personal information, there's plenty you can do to avoid falling prey to fraud and scams. Through awareness and good online habits, you can significantly reduce your risk of fraud and identity theft.

  • Common frauds & Scams

    Some scams are common to everyone, while others are designed to specifically target youth, seniors and newcomers to Canada. We can help you learn how to spot various fraud and scams aimed both at you and your loved ones.

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  • Report suspicious activity

    If you believe you’ve been impacted by phishing or another type of fraud, like unrecognized transactions, immediately report any suspicious activity.

    Get help

Disputing Debit and Credit Card charges

Do you think your card has been incorrectly charged or do you see an unfamiliar transaction? Learn how to submit a fraud claim or non-fraud dispute on your debit or credit card.

Do you think your card has been incorrectly charged or do you see an unfamiliar transaction? Learn how to submit a fraud claim or non-fraud dispute on your debit or credit card.

Protection you need to bank safely with confidence

Online safety tips & best practices

Enhance your online safety to better protect your data and privacy.

  • Choose unique passwords

    Use a passphrase combining letters, numbers and special characters that are easy to remember but hard to guess. Change passphrases periodically.

  • Do not share passwords and PINs

    TD Bank Group will never send you unsolicited emails asking you to reply with passwords, account numbers or PINs.

  • Use a firewall

     Firewalls guard your personal network from potential online threats and offensive websites. Learn about other ways to protect your computer and mobile devices.   

  • Use anti-virus and anti-malware software

    Maintaining updates of your anti-virus and anti-malware software along with the latest patches of your mobile devices can protect your computer from threats and cyber attacks.

  • Guard your mobile devices

    Avoid leaving your devices unattended when using and be sure to make use of your phone's built-in lock and password-protect function when starting up and timing out.