EFT Exception Processing – File Detail Request

The EFT Exception Processing service allows you to electronically submit a File Detail request.

The file detail request will provide you with a report listing all transactions in a file and the trace numbers that TD assigned to those items.

Note: This information is required prior to requesting a Countermand Range Request.

The following table identifies the fields and controls, as well as business rules, of the File Detail request:

Step 1: Create


Customer Information
	Type	Description
Form	Dropdown	Allows you to select the applicable form.
Company Name	Textbox Mandatory Alphanumeric Up to 30 characters	Allows you to enter the name of your Company.
Contact Name	Textbox Mandatory Alphanumeric Up to 30 characters	Allows you to enter a Contact name.
Originator ID	Textbox Mandatory Alphanumeric Must be 10 characters	Allows you to enter the Originator ID that was in the original file containing the item you are requesting to action.
Phone Number	Textbox Mandatory Numeric (nnn)-nnn-nnnn	Allows you to enter the number of the Contact person so someone from our CMS Support team will be able to call you or fax the details to you.
File Information
File Creation number	Textbox Mandatory Numeric Must be 4 digits	Allows you to enter the number provided when the file was submitted to TD Bank.
File Creation Date	Mandatory	Allows you to enter the date the file was created.
Next	Button	Validates the information entered. If no errors were encountered, you will proceed to Step 2 otherwise an error will display at the top of the page.

Step 2: Confirm


	Type	Description
	The information entered on the previous page is displayed allowing you to review the details prior to submitting the request to TD Bank.
Back	Button	Displays the previous page.
Submit	Button	Submits the request(s) to TD Bank for processing. Note: A new window will pop up to display the status of the submission.

Step 3: Confirmation

The Confirmation page recaps the information sent to TD Bank for processing and allows you to print the page if necessary.

File Detail Reports are available for 5 days from the newest date on the file ie: If a file contains items dated 5 days in the future, the reports will be available 5 days beyond that date.